Telemedicine Center Operator Portal

Center operators help an on-site or remote patient join an online appointment with an affiliated doctor.

Dashboard

• Provides quick actions to register an on-site patient, book an online visit, and connect the consultation.

Patients

• Required: Patient Name. Phone and Email are optional delivery/contact fields unless the screen validates them for the chosen action.
• Search by name, phone, email, or ID.
• After saving, the patient appears in the center list and can be selected for an online appointment.

Appointments

• Select Book online visit, choose a center patient and doctor, enter reason, and select schedule/start-now details shown by the form.
• After saving, the appointment appears in the center list and can be opened with Connect.

Connect Consultation

• Choose whether the patient is at the center or will join from their phone.
• If on site, confirm: The patient consents to this telemedicine consultation and understands the call is not recorded. This consent is required to connect.
• Starting connects the center device to the doctor's room. The call is described as encrypted and not recorded. End the call from the call controls.