ZenhCare Help Center
ZenhCare brings hospital operations and patient care into one connected system. This guide explains the user-visible application for hospital administrators, clinical teams, doctors, staff, patients, telemedicine-center operators, affiliate partners, and authorized ZenhCare platform operators.
What you see depends on your role, permissions, hospital subscription, and enabled add-ons. Use the sidebar to open the guide for the area where you work.
Start here
- Create and configure the hospital.
- Set roles and permissions, then add doctors and staff.
- Complete clinical configuration, including departments, schedules, wards, tests, medicines, and billing policies.
- Follow a complete workflow for an outpatient visit, inpatient stay, laboratory order, stock issue, or online consultation.
Access is role-based
If a page or action is missing, ask the Hospital Admin to check both your permissions and the hospital's active modules or add-ons.
Guides by user
- Hospital teams: Patients, Clinical setup, OPD, IPD, Laboratory, Pharmacy, HRM, and Finance.
- Doctors: Doctor Portal, including appointments, prescriptions, earnings, private practice, and telemedicine.
- Staff: Staff Portal, permissions, leave, and stock requests.
- Other users: Telemedicine Center.
Before you begin
- Use the email address and password assigned to your account.
- Change a temporary password when prompted.
- Keep required setup records ready before daily use: departments, doctors, schedules, services, wards and beds, tests, medicines, staff, roles, and finance settings.
- Exact lists such as payment gateways, identification types, add-ons, and print templates can vary by hospital configuration.